FAQ

How do I place an order?

Simply select the product you want from the dropdown menu on the product page and then click the 'Add to Cart' button. Follow the steps in the checkout process, and once your order is confirmed, we will prepare it and send you a tracking number.

How do I receive orders for multiple items?

When you order multiple items, each item is usually shipped in a separate package to ensure efficient delivery.

Is my personal information safe?

Yes, we use   Secure Socket Layer (SSL) Encryption to protect your personal information and payment details. Your credit card details are only used to complete the transaction and are not stored afterwards.

How long does it take for my order to be processed?

Orders will be shipped within 1 to 2 working days  (Monday to Friday).

How long does it take for my order to be shipped?

The delivery time is 7 to 18 working days for the United States and 10 to 20 days for the rest of the world. In total, it takes 8 to 20 working days United States and 11 to 22 days rest of the world to send the product to you.

What is the final order time?

Orders placed after 02:00 PM (GMT-05:00) Eastern Standard Time (New York) Orders placed Monday through Friday will be processed the next business day.

Do you also ship outside? The United States?

Yes, we ship worldwide.

How much does shipping cost?

Visit our Shipping Policy to know the shipping charges.

What is your return policy?

We gladly accept returns within 30 days of the purchase date.

How long does it take to get my money back?

Refunds will be processed within 10 days of receipt of the returned item.

Are there any restocking fees?

No, we do not charge re-import fees.

Are there any items that cannot be returned?

Yes, Gifts and opened or used products cannot be returned.

Can I cancel my order?

Yes. Cancellations will be accepted within 24  hour accepted . of placing your order. Please contact us immediately if you wish to cancel.